Spencer Technical College Support Services

Our staff at Spencer Technical College provide supportive services to current and prospective students, which include personal counselling, careers and course information and accommodation assistance.

For your study rights in Australia and rights as an International student, please familiarise yourself with the ASQA website


Emergency Services

Helpful phone numbers for International Students

Emergency Number and Contact Details

POLICE / AMBULANCE / FIRE – 000 (triple zero)

1. Dial 000 and request the service that you need.

2. Remember to remain as calm as you can.

3. Speak clearly and give the requested details.



Type of Service Name of Service Telephone Number
AIDS advice and Counselling AIDSLINE 1800 133 392
Abortion and Grief Counselling Abortion and Grief Counselling 1300 363 550
Alcohol and Drug Counselling Alcohol, Tobacco and other Drug Services 1800 177 833
Drug Counselling Family Drug Support 1300 369 186
Australian Search and Rescue Australian Search and Rescue 1800 815 257
Coroner’s Office Office of State Coroner (07) 3239 6193
Funeral Director Australian Funeral Directors Association (03) 9859 9966
Sexual Assault Centre Against Sexual Assault 1800 806 292
Crisis Care Crisis Care 1800 177 135
Pregnancy Crisis Pregnancy 1800 650 840
Domestic Violence Domestic Violence 24×7 1800 811 811
Animal Diseases Emergency Animal Disease Watch 1800 675 888
Problem Gambling Counselling Gamblers Anonymous 1800 002 210
Quit Smoking Quit Line 131 848
Suicide Help Suicide Helpline 13 11 14
Poison Information Poison Information Centre 13 11 26
Grief Counselling/Suicide Prevention Salvation Army 1300 363 622
Interpreting Services QLD Government Telephone Interpreters 131 450
Local Embassies or Consular Representatives Department of Foreign Affairs and Trade 1300 555 135
Lifeline General Counselling 131 114
Community Contact Centre Community Information 1300 369 003
Police Beat Brisbane City 65-69 Adelaide Street, Brisbane City 3244 4444
Police Beat Roma St HQ 200 Roma Street, Brisbane City 3364 6464
Police Beat Fortitude Valley Brunswick Street Mall 3131 1200
Police Beat Capalaba Central Moreton Bay Road, Capalaba 3843 8120
Police Beat Carindale Shopping Centre Creek Road, Carindale 3109 1300
Police Beat Garden City Shopping Centre Logan Road, Upper Mt Gravatt 3849 7422

Welfare and Guidance

Spencer Technical College wishes to ensure that all students are supported in their studies to the fullest extent possible, thus any student who is experiencing any difficulties with their studies should see their Trainer, or another member of the RTO staff. The staff member will ensure that the full resources of Spencer Technical College are made available to ensure that the student achieves the required level of competency in all accredited courses.


Furthermore, students seeking advice on Welfare or Guidance on other matters may make an appointment at any time to see the International Student Support Officer for free advice relating to study on:

  • Managing time
  • Setting and achieving goals
  • Motivation
  • Ways of learning
  • Coping with assessments
  • Looking after yourself


Family Support

Family support can be assessed from a range of local service providers within local newspapers, The Yellow Pages telephone book (, Brisbane City Council, and website:

For further information, please contact:

Citizens Advice Bureau Brisbane Inc.

City Hall Foyer, Ann Street, Brisbane City 4000

Telephone: 07 3403 5648



Department of Family and Community Services

200 Adelaide Street, Brisbane City 4000

Telephone: 1300 653 227

Fax: 3005 6097


Legal Services

If you do not understand the words in a legal document, do not sign it. You should seek advice from the Legal Aid Commission, or a knowledgeable person. The Legal Aid Commission offers free advice, and assistance with applications and legal documents, on the telephone and in person. For further information contact:

Queensland Legal Aid

Herschel Street, Brisbane

Telephone: 1300 65 11 88



The Anti-Discrimination Commission receives complaints from people who feel they have been treated unfairly, have been discriminated against, or is experiencing sexual harassment. Further information is available from:

Anti-Discrimination Commission

Level1, RAMS House

189 Coronation Drive (Corner Cribb Street)

Milton, QLD 4064 Australia

PO Box 2122, Milton, QLD 4064 or Brisbane DX 44037

Telephone: 1300 130 670 or TTY: 1300 130 680

Facsimile: 07 3247 0960


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