Support
Spencer Technical College Support Services
Our staff at Spencer Technical College provide supportive services to current and prospective students, which include personal counselling, careers and course information and accommodation assistance.
For your study rights in Australia and rights as an International student, please familiarise yourself with the ASQA website www.asqa.gov.au
Helpful phone numbers for International Students
Emergency Number and Contact Details
POLICE / AMBULANCE / FIRE – 000 (triple zero)
1. Dial 000 and request the service that you need.
2. Remember to remain as calm as you can.
3. Speak clearly and give the requested details.
| Type of Service | Name of Service | Telephone Number |
| AIDS advice and Counselling | AIDSLINE | 1800 133 392 |
| Abortion and Grief Counselling | Abortion and Grief Counselling | 1300 363 550 |
| Alcohol and Drug Counselling | Alcohol, Tobacco and other Drug Services | 1800 177 833 |
| Drug Counselling | Family Drug Support | 1300 369 186 |
| Australian Search and Rescue | Australian Search and Rescue | 1800 815 257 |
| Coroner’s Office | Office of State Coroner | (07) 3239 6193 |
| Funeral Director | Australian Funeral Directors Association | (03) 9859 9966 |
| Sexual Assault | Centre Against Sexual Assault | 1800 806 292 |
| Crisis Care | Crisis Care | 1800 177 135 |
| Pregnancy | Crisis Pregnancy | 1800 650 840 |
| Domestic Violence | Domestic Violence 24×7 | 1800 811 811 |
| Animal Diseases | Emergency Animal Disease Watch | 1800 675 888 |
| Problem Gambling Counselling | Gamblers Anonymous | 1800 002 210 |
| Quit Smoking | Quit Line | 131 848 |
| Suicide Help | Suicide Helpline | 13 11 14 |
| Poison Information | Poison Information Centre | 13 11 26 |
| Grief Counselling/Suicide Prevention | Salvation Army | 1300 363 622 |
| Interpreting Services | QLD Government Telephone Interpreters | 131 450 |
| Local Embassies or Consular Representatives | Department of Foreign Affairs and Trade | 1300 555 135 |
| Lifeline | General Counselling | 131 114 |
| Community Contact Centre | Community Information | 1300 369 003 |
| Police Beat Brisbane City | 65-69 Adelaide Street, Brisbane City | 3244 4444 |
| Police Beat Roma St HQ | 200 Roma Street, Brisbane City | 3364 6464 |
| Police Beat Fortitude Valley | Brunswick Street Mall | 3131 1200 |
| Police Beat Capalaba Central | Moreton Bay Road, Capalaba | 3843 8120 |
| Police Beat Carindale Shopping Centre | Creek Road, Carindale | 3109 1300 |
| Police Beat Garden City Shopping Centre | Logan Road, Upper Mt Gravatt | 3849 7422 |
Welfare and Guidance
Spencer Technical College wishes to ensure that all students are supported in their studies to the fullest extent possible, thus any student who is experiencing any difficulties with their studies should see their Trainer, or another member of the RTO staff. The staff member will ensure that the full resources of Spencer Technical College are made available to ensure that the student achieves the required level of competency in all accredited courses.
Furthermore, students seeking advice on Welfare or Guidance on other matters may make an appointment at any time to see the International Student Support Officer for free advice relating to study on:
- Managing time
- Setting and achieving goals
- Motivation
- Ways of learning
- Coping with assessments
- Looking after yourself
Family Support
Family support can be assessed from a range of local service providers within local newspapers, The Yellow Pages telephone book (www.yellowpages.com.au/), Brisbane City Council, and website:
https://www.visitbrisbane.com.au/
For further information, please contact:
| Citizens Advice Bureau Brisbane Inc.
City Hall Foyer, Ann Street, Brisbane City 4000 Telephone: 07 3403 5648 Website: https://www.mycommunitydirectory.com.au/
|
Department of Family and Community Services
200 Adelaide Street, Brisbane City 4000 Telephone: 1300 653 227 Fax: 3005 6097 Website: https://www.qld.gov.au/families |
Legal Services
If you do not understand the words in a legal document, do not sign it. You should seek advice from the Legal Aid Commission, or a knowledgeable person. The Legal Aid Commission offers free advice, and assistance with applications and legal documents, on the telephone and in person. For further information contact:
Queensland Legal Aid
Herschel Street, Brisbane
Telephone: 1300 65 11 88
Website: https://www.legalaid.qld.gov.au
The Anti-Discrimination Commission receives complaints from people who feel they have been treated unfairly, have been discriminated against, or is experiencing sexual harassment. Further information is available from:
Anti-Discrimination Commission
Level1, RAMS House
189 Coronation Drive (Corner Cribb Street)
Milton, QLD 4064 Australia
PO Box 2122, Milton, QLD 4064 or Brisbane DX 44037
Telephone: 1300 130 670 or TTY: 1300 130 680
Facsimile: 07 3247 0960
Website: https://www.adcq.qld.gov.au
